We are seeking a reliable and motivated Customer Service Representative for our client in Fairless Hills. PA. As a Customer Service Rep, your responsibilities will include executing daily tasks to receive, pick up, and ship merchandise timely through the Warehouse Management System. Execute EDI orders by routing PO and manage returns on time. This job pays $19.00 to $22.00 /hr.

The Day-to-Day:

• Maintain Inventory Integrity. Foresee and resolve any issues that could arise during the shipping process. Respond to any customer requests in a timely fashion via email or phone
• Make sure that bills are accurate and done in a timely fashion
• Perform weekly calls with clients and attend meetings
• Cross-training activities with members of your teams
• Meet client's KPI and create a solid SOP by the client
• Understand client structure and needs of different channels, such as B2B and B2C
• Maintain clear communication with warehouse personnel
• Keep track of warehouse OT for special projects such as ticketing, inspections, etc. and identify opportunities for billing and share them with your direct supervisor

Qualifications:

• High School Diploma
• Previous CSR experience
• Must be able to perform all essential job functions with or without reasonable accommodations
• Must be able to work on-site this is not a remote role

Pay Rate/Shifts:

• $19.00 to $22.00 /hr
• Monday to Friday
• 8:30 AM to 5:00 PM