We are looking to hire a Warehouse Associate - Returns Clerk for our clients in the Harrisburg, Camp Hill, Steelton, and Enola PA areas. The ideal candidate would need at least 1 - 2 years of experience in warehouse operations, specifically with managing returned items/shipments. Strong problem-solving skills to identify issues with returned items and find appropriate resolutions.

The Day-to-Day:

• Receive and inspect returned merchandise from customers or vendors.
• Verify the condition and quantity of returned items against packing slips or invoices.
• Determine the reason for the return (e.g., damaged, incorrect item, customer dissatisfaction).
• Ensure all returned items are properly documented and labeled for tracking.

Qualifications:

• High School Diploma
• 1 - 2 years Excel experience
• Knowledge of warehouse management systems and software, particularly Excel spreadsheets and other relevant programs
• Ability to analyze and interpret data from spreadsheets and other sources to identify trends and patterns in returns
• Good communication skills to coordinate with customers, vendors, and relevant departments within the company in handling returns
• Attention to detail and accuracy in managing returned items, including inspecting them for damage and recording data in the appropriate databases
• Ability to multitask and manage time efficiently to handle multiple returns at once
• Ability to work independently as well as part of a team in a fast-paced and dynamic environment.
• Willingness to work flexible schedules and overtime as needed to meet company demands.

Pay Rate/Shifts:

• $16.00 /hr
• Monday to Friday
• 8:30 AM to 5:00 PM