Customer Service Representative

Lyneer Staffing Solutions

Las Vegas, NV

Full time

$16+ (hourly)


Sep 13

We are looking to hire a motivated and experienced Customer Service Representative for our client in the Las Vegas, NV area. The ideal candidate would need the ability to type 35 - 40 WPM and 2-3 years' experience with all Microsoft Office suites i.e. Excel, Word, PowerPoint, etc. As a customer service representative, you will be responsible for successfully managing large amounts of orders through both inbound and outbound calls and in-person in a center location.

The Day-to-Day:

  • Handling patients, referral sources and administrative department inquires
  • Communicating with insurance companies and/or prior authorization requests
  • Entering patient information into a customer information system
  • Ensuring customer satisfaction and assisting them with issues/concerns related to their health
  • Making decisions as needed off-hours or without supervision to ensure an uninterrupted supply of product to customers
  • Developing knowledge of customer needs and trends to improve customer satisfaction and loyalty
  • Becoming educated in qualifications of multiple insurances to ensure clean order intake


  • High school diploma or GED, some college-preferred
  • Minimum 1 year of Customer Service
  • Excellent time management and the ability to prioritize tasks
  • Effective communication, both written and verbal
  • Extreme attention to detail and quality

Pay Rate/Shifts:

  • $16.00 /hr
  • Monday to Friday
  • 8:30 AM to 5:00 PM

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