Reporting Analyst

Jericho, NY, USA

Full time

$21+ (hourly)

May 25

Do you want to work for a long-standing, US commercial bank valuing in putting their customers first? Our client offers a full range of financial services, in addition to health savings account trustee and administrative services; they believe in acting with responsibility, respect, ethical behavior, citizenship, and teamwork.

In this role you will create reports for contact center and for executive management within Excel (80%) and PowerPoint (20%). You will manage pivot tables to group and reorder large data and use slicers to filter and display data. While also providing testing support when needed.

Day to Day:

Assist in building and maintaining KPI reports using a variety of data bases
Work with the business lines to evaluate and build reporting packages that meet their needs.
Create actionable reports, dashboards, and presentations utilizing tools to visualize and present data for Managers up through Executive Management.
Assist in the preparation of data source extracts for required technology platforms, such as workforce management tools, IVA technology and other resources
Discuss with staff, users, and management to develop requirements to create new reports or revise existing reports
Use shortcuts and formula functions - Use built-in formulas to calculate sum, average, VLOOKUP etc.
Perform other duties as assigned.

About You:

Working toward a bachelor’s degree in Computer Science/Data Analytics or similar with a minimum 6 months’ related work experience.
Knowledge of intermediate Excel and PowerPoint skills
Strong written and verbal communication skills. Experience with technical documentation a plus.
Strong problem-solving skills
Strong organizational and presentation abilities
Ability to effectively communicate across teams
Flexibility to work across all functions/levels in a team-oriented environment. Strong attention to detail.
Motivated individuals that are “self-starters”.

Pay Rate and Shift: