Field Repair Technician

Lyneer Staffing Solutions

Hagerstown, MD, USA

Full time

$25+ (hourly)

Jun 8

Our client, a leading door distributor, is looking for a Field Repair Technician in Hagerstown, MD to join their team. In this role, you will be responsible for repairing, rehanging, adjusting, touching-up, cleaning, machine operation, and finishing architectural wood doors on-site related to claim resolution.

Your Day:

  • Provide solutions for field repairs of defects in lieu of replacement when possible
  • Coordinate field-fix or replacement resolution
  • Schedule the field repair with customer and site contact
  • Adhere to jobsite safety requirements at all times, including safety training and PPE compliance
  • Work individually or manage team members as assigned, maintaining a positive work environment
  • Able to use negotiating skills in presenting and resolving claim issues
  • Achieve, track, and report field repair sign off
  • Document repair resolution details for internal review for corrective action and process improvement
  • Able to travel on short notice weekly including overnight travel as required
  • Maintain excellent communication with production, customer service, and customers

About You:

  • Able to use all office equipment: computers, fax, copier, printers, telephones, calculators
  • Work well with both internal and external customers
  • Able to work without supervision
  • Able to disseminate technical information and accurately communicate it to others in a straightforward manner
  • Has excellent written and verbal communication skills and customer service skills
  • Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Able to understand and carry out instructions furnished in written, oral, or diagram form

Pay Rate & Shift:

  • $25.00
  • 1st Shift
  • 8-12 Hour Shifts

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Lyneer Staffing Solutions

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