IT Support Specialist

Lyneer Staffing Solutions

Rahway, NJ, USA

Full time

$20+ (hourly)

Jul 20

Our client is looking for an IT Support Specialist to join their team in Rahway, NJ. You will be monitoring and process incoming helpdesk service request via telephone and email. This job is Monday to Friday and pays $20.00.

Your Day:

  • Trouble Shoot day to technical issues and assisting with daily request
  • Monitor and process incoming helpdesk service request via telephone and email
  • Perform fixes at the desktop level, including installing and upgrading software
  • Encourage compliance with IT policies
  • Monitor and test fixes to ensure problems
  • Evaluate user needs and recommendations
  • supporting clients via phone, email, remote login and/or on site as necessary
  • onboarding new users, configuring laptops and phone and setting up their workstations

About You:

  • Knowledge of Microsoft
  • Understanding hardware and software related to Desktops, laptops and mobile devices
  • Understanding of VOIP Phone systems
  • Strong verbal and written communications skills
  • Strong analytical and problem solving skills
  • Agility to prioritize and handle multitasks and projects

Pay Rate and Shift:

  • Monday to Friday
  • 8:00 AM - 5:00 PM
  • $20.00

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Lyneer Staffing Solutions

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