Customer Service Representative

Lyneer Staffing Solutions

Kansas City, MO, USA

Full time

$16-18 (hourly)

Aug 16

Do you have Customer Service experience, looking for work, and live in the Kansas City, MO area? If so, Let's talk! Our client is looking to hire a Customer Service Representative. In this role, you would be responsible for but not limited to interacting with customers by phone, email, or in person and receiving orders or changes in service.

Your Day to Day:

  • Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation
  • Process and input all customer orders and receipts. Runs stock reports to check for product availability
  • Generate all related paperwork and necessary information required for customer work orders, check all orders for special requests, and post inventory records
  • Coordinate special, last-minute shipping requests with the transportation departments, expediting orders as necessary
  • Trace orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracking information
  • Assure proper invoicing of accounts by verifying computer-generated invoices

About You:

  • High School Diploma or GED
  • Experience in MS Office and Quickbooks preferred
  • Ability to multi-task, prioritize, and manage time effectively
  • Excellent communication with attention to detail

Pay Rate & Shift:

  • $16.00 to $18.00 /hr
  • Monday to Friday
  • 7:00 AM to 4:30 PM
  • 8:00 AM to 5:30 PM

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Lyneer Staffing Solutions

Staffing companies are a dime a dozen, then there's Lyneer