Customer Service Representative

Lyneer Staffing Solutions

Fremont, CA, USA

Full time

$18-22 (hourly)

Aug 16

Our client, an importer of largest product selection in bulk and wholesale organic spices in Fremont, CA is looking for a Customer Service Representative to join their skilled team. You will be taking responsibility for and ownership of the day-to-day account business of order processes and a variety of administrative and customer service tasks.

Your Day:

  • Order process for their assigned customers/account type
  • Monitors entered orders to ensure they are processed and sent out on a timely basis
  • May process the occasional pre-approved credit request
  • Be the first point of contact for assigned customers and will respond to inquiries/document requests made by phone, emails, and portals
  • Run a variety of reports when needed

About You:

  • Customer Service, Order Processing, and/or Data Entry experience.
  • 2 years’ experience supporting customer needs. Grocery or food manufacturing office experience a plus
  • Extreme attention to detail
  • Ability to multi-task and work in a fast-paced environment
  • Advanced Excel and Word skills- including, but not limited to, v-lookups, pivot tables
  • NetSuite (ERP) experience a plus

Pay Rate and Shift:

  • Monday - Friday
  • 5:30 AM - 2:30 PM
  • $18.00 TO $22.00

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Lyneer Staffing Solutions

Staffing companies are a dime a dozen, then there's Lyneer