Call Center - Customer Service Representative

Lyneer Staffing Solutions

Woodridge, IL, USA

Full time

$20+ (hourly)

Sep 13

Do you want to work for one of the largest and most dynamic utility companies in North America? Are you looking for a company that has a diversity of ideas, thoughts, and experiences that are key to their culture and the way they do business? if so, this could be a position for you as a Call Center - Customer Service Representative in Woodridge, IL to join their team.

Your Day:

  • Handle phone interactions with the goal of providing exceptional service to consumers
  • Process payments from customers and respond to service inquires
  • Perform problem resolution by addressing customer complaints, discrepancies, requests, and inquiries, offering smart solutions to meet customer needs
  • Adhere to established schedules to support staffing needs based on customer demand.
  • Report to work on time for scheduled shifts as well as follow expected time allotment for training, breaks, and lunches.
  • Work to meet assigned productivity targets and performance goals, including service quality, compliance commitments, and other deadlines.
  • Work closely with new and existing customer to fully understand their specific requirements

About You:

  • High School Diploma or GED equivalent
  • Proficient typing and computer application skills (minimum of 40 wpm)
  • Motivation for sales, adhering to set computer guided scripts and procedures
  • Strong attention to detail with ability to multitask while speaking with a customer on the phone.
  • Easily adapt to change while balancing multiple priorities.
  • Excellent verbal and written communications skills, effective listening skills, and ability to identify needs through phone conversation.

Pay Rate and Shift:

  • Monday - Friday
  • 7:00 AM - 3:30 PM
  • $20.00

Apply for this position Back to job

You must be logged in to to apply to this job.


Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information


View resume


Lyneer Staffing Solutions

Staffing companies are a dime a dozen, then there's Lyneer