Lease Specialist
Our client, a dynamic real estate investment firm, is looking for a Lease Specialist to join their team in Los Angeles, CA. This role involves overseeing the leasing process across multiple communities, ensuring compliance, and enhancing the resident experience.
Key Responsibilities:
- Manage the entire lease processing lifecycle, from application review to lease generation and final signature collection.
- Verify applicants' income, qualifications, government-issued IDs, and all required documents to ensure compliance with company policies and legal standards.
- Collaborate closely with onsite community management teams to facilitate smooth transitions for incoming residents.
- Provide timely updates to applicants regarding their application status, required documents, and next steps.
- Maintain accurate resident ledgers, apply concessions, and coordinate adjustments with Business Managers.
- Utilize systems like Sugar CRM, Onesite, and Text Line to meticulously track applications and approvals.
- Monitor lease expirations, renewals, and compliance requirements to ensure operational efficiency.
- Collaborate with internal teams to enhance reporting, automation, and process efficiencies within leasing operations.
Requirements:
- Minimum of 2 years of customer service and administrative experience; property management or leasing experience preferred.
- Strong attention to detail with the ability to manage multiple priorities efficiently.
- Proficiency in Microsoft Office (Word, Excel) and CRM systems such as Sugar CRM.
- Excellent verbal and written communication skills to effectively interact with residents and internal teams.
- Ability to collaborate across teams while maintaining a strong sense of accountability.
- Comfortable working in a fast-paced, high-volume leasing environment with daily processing of multiple applications and leases.
- Strict adherence to legal regulations and company leasing standards to ensure accuracy.
Pay & Schedule:
- Pay Rate: $32.00
- Schedule: Monday to Friday, 8:00 AM to 5:30 PM.